INSIDE SALES REPRESENTATIVE (ISR)

Research and identify potential companies and business opportunities using Google, LinkedIn, business directories, and other online tools.

Identify key decision-makers, including managers and heads of Operations, Customer Experience, and Sales.

Reach out to prospects through cold calls, emails, and LinkedIn.

Introduce services, including customer support, telesales, BFSI collections, and back office operations.

Understand client requirements and qualify leads based on business needs and potential scope.

Handle initial queries and basic objections professionally.

Maintain regular follow-ups and build strong relationships with potential clients.

Track leads, outreach activities, and follow-ups using CRM tools or other tracking systems.

Maintain an updated sales pipeline and share qualified leads with the sales team.

Coordinate with the sales, management, and marketing teams to support outreach activities and business development.

Good spoken and written communication skills.

Confidence in initiating conversations with new people.

Basic research and internet browsing skills.

Strong interpersonal skills and a proactive approach.

Persistence and willingness to handle rejection.

Good follow-up, organizational, and time-management skills.

Basic knowledge of MS Office, spreadsheets, LinkedIn, and CRM tools is an advantage.

Graduates from any discipline may apply.

Freshers and experienced candidates are welcome.

Candidates interested in sales, lead generation, and business development are encouraged to apply.

Should be comfortable working with targets and daily outreach activities.

Office-based role with no field sales.

Focus on lead generation and qualification, not final deal closure.

Opportunity to develop skills in B2B communication, prospecting, and business development.