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Case Study - Retail & E-Commerce

Migrating A Direct-To-Consumer Retail Platform To Public Cloud

  • Cloud Migration
  • Auto Scaling
  • Cost Optimisation
Migrating A Direct-To-Consumer Retail Platform To Public Cloud

A Fast-Growing Direct-To-Consumer Retail Brand.

The Brand Sells Personal Care And Wellness Products Through Its Own Storefront, Marketplaces And Quick Commerce Partners. Growth Came In Bursts Driven By Campaign Launches And Festive Sales, With Traffic Rising Many Times Over Baseline Within Minutes Of Going Live.

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The Storefront Ran On Fixed Capacity Servers Sized For Peak Traffic That Occurred A Handful Of Days Each Year. Most Of The Time That Capacity Sat Idle, And On The Days It Mattered Most, It Still Was Not Enough.

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Problem Statement

Despite Strong Demand, The Brand Struggled With:

  • 01

    Fixed Capacity Ceiling

    Campaign Traffic Exceeded Provisioned Servers Within Minutes Of Every Major Launch.

  • 02

    Idle Infrastructure Cost

    Capacity Sized For Festive Peaks Ran Underused For Most Of The Year.

  • 03

    Slow Release Cycles

    Deploying Storefront Changes Required Manual Steps And A Scheduled Maintenance Window.

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Proposed Solution

The Engagement Delivered A Cloud Migration Built Around:

  • Assessed And Grouped Workloads By Migration Approach, Sequencing Storefront, Catalogue And Analytics Separately.
  • Built A Landing Zone With Network, Identity, Logging And Guardrails Defined Before Any Workload Moved.
  • Containerised The Storefront And Introduced Auto Scaling Tied To Live Traffic Metrics.
  • Migrated Static Content And Product Imagery To Object Storage Behind A Content Delivery Network.
  • Implemented Automated Deployment Pipelines Replacing Manual Releases And Scheduled Maintenance Windows.
  • Established Cost Monitoring With Budget Alerts, Tagging Standards And Rightsizing Recommendations.
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Paying For Peak Only When Peak Arrives

Capacity Now Follows Demand Within Minutes Rather Than Being Purchased Months Ahead. Campaign Launches Scale Automatically, And The Same Environment Contracts Overnight, So Infrastructure Cost Tracks Revenue Instead Of Sitting Fixed.

  • Auto Scaling Responds To Live Traffic Within Minutes, Absorbing Campaign Spikes Without Manual Intervention Or Warning.

  • Content Delivery Offloads Product Imagery From Application Servers, Cutting Both Latency And Compute Demand Substantially.

  • Automated Pipelines Allow Storefront Releases During Trading Hours Instead Of Waiting For Maintenance Windows.

  • Tagging And Budget Alerts Attribute Every Rupee Of Cloud Spend To A Team, Environment Or Campaign.

Result :

Elastic Capacity At Predictable Cost

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Campaign Launches No Longer Require Capacity Planning Meetings, And The Storefront Holds Response Times Through Traffic Peaks. Infrastructure Cost Now Rises And Falls With Trading Activity Rather Than Remaining Fixed Year Round.

12x

Peak Traffic Absorbed

41%

Lower Infrastructure Cost

18x

More Frequent Releases

99.99%

Storefront Availability

Lessons Learned

The Engagement Highlighted Three Lasting Takeaways:

  • Elasticity Is The Point

    Cloud Value Comes From Scaling Down As Much As Scaling Up.

  • Land Before Migrating

    Guardrails Built First Prevented The Sprawl Every Migration Otherwise Accumulates.

  • Tag From Day One

    Untagged Spend Becomes Impossible To Attribute Once Workloads Multiply.

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TECHNOLOGIES - TOOLS USED

The Platform Runs On Public Cloud Compute With Container Orchestration, Auto Scaling Groups And Managed Databases Inside A Governed Landing Zone. Object Storage And A Content Delivery Network Serve Static Assets, While Deployment Pipelines, Cost Tagging And Observability Tooling Operate Across Every Environment.

  • Public Cloud Platform
  • Landing Zone
  • Container Orchestration
  • Auto Scaling
  • Managed Databases
  • Object Storage
  • Content Delivery Network
  • CI/CD Pipelines
  • Infrastructure As Code
  • Cost Management & Tagging
  • Observability Stack
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