Virtual Assistant

Virtual assistance to customers

A virtual assistant is generally self-employed and provides professional administrative, technical, or creative assistance to clients remotely from a home office. Common modes of communication and data delivery include the Internet, e-mail and phone-call conferences, online work spaces, and fax machine. Increasingly Virtual Assistants are utilizing technology such as Skype as well as Google Voice. Professionals in this business work on a contractual basis and a long-lasting cooperation is standard. Typically 5 years of administrative experience in an office is expected at such positions as executive assistant, office manager/supervisor, secretary, legal assistant, paralegal, legal secretary, real estate assistant, information technology etc. Virtual Assistants consists of individuals as well as companies who work remotely as an independent professional, providing a wide range of products and services both to businesses as well as consumers. The specific duties of a virtual assistant vary according to the needs of the client and the terms of the contract. Some virtual assistants handle clerical and bookkeeping duties, while others may post regular updates to social media or write articles for a blog. A well-rounded virtual assistant may also handle travel arrangements, appointment scheduling, data entry and online file storage. General tasks that an office assistant may do in a virtual office. Manage contact lists and customer spreadsheets, Maintain a calendar and set up meetings , Take transcription and handle correspondence, Make travel arrangements, Handle billing and accounting, Prepare and send out e-mail newsletters Prepare, collate and ship proposals and meeting materials, Send out requested information to customers, Handle client inquiries by phone or e-mail

Virtual Receptionist

Never Miss a Business Call. Every customer is important as do every enquiry. The concept of time bound working of a business has changed as well as the customer base. Businesses have got global customers in different time zones. It has become difficult to manage and business tends to lose customer querying after business hours. IVR solutions have not proved to be very effective for this problem faced world wide. It was then Aabasoft started up supporting business at their after business hours. Effective management of customers and proper transfer of queries were done with utmost accuracy and most professionally. Clients have profited maintaining their work time and ease of operation.

Virtual Admin Support

The concept of maintaining office work from different location may be thought evoking, but has been proven to be very successful. This includes all works from employee detail processing to payroll. This also includes tax preparation and bookkeeping. The opportunity is high while you can concentrate on generating business. Aabasoft aims at providing a smooth running of the administrative works. It keeps you off a physical space and equipment for admin work and saves you money and time.

Calendar and Meeting Administration

This is more like a virtual personal assistant. You do not have to appoint a personal assistant and take care of all their expenses while we can do the work more efficiently at a much lower expense. All meeting and occasions are noted as informed and timely reminders given about your daily schedule. Recordings of important meetings will be interpreted and all will be noted and documented. Your assistant will never fall ill or will be on leave and your schedules will be perfect.

Social media maintenance

Social media is as important as attending meetings and sessions. Keeping yourself active promotes yourself or your company and gains popularity. It is obvious we do not get time in maintaining our pages and keeping ourselves active when we are busy generating business. This may lose us many opportunities especially for a client who is looking into specifications and experiences. Aabasoft provides professionals who will be in sync to maintain your social media connections, keeping you active and notifying you about the latest changes and queries. Data security, privacy and ethics will not be compromised. Linked In, Face book, twitter and more can be extremely outstanding for your personal, services or products.

Returning Emails/Calls

One major factor in losing business is returning calls/emails on time. Busy schedules on current projects may hinder the building up of new opportunities. Let us do the first contact for you. Aabasoft can ensure you do not miss out on any single opportunity by giving the timely replies or calls. Handling would be done with the same professionalism as if it was ours. This can help you buy time and keeps you updated to your clients that they are important. This service has proved a lot in reducing the loss to zero. Aabasoft adds to make you the PERFECT one.

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