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BPO/DOMESTIC CALL CENTRE (VOICE INBOUND CUSTOMER SERVICE)

 Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product.

    • ·         Ability to manage sensitive and critical client information
    • ·         Excellent verbal and written communication skills
    • ·         Problem solving and decision making skills
    • ·         Superior closing skills
    •            Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment

Need to work with dedication and give full customer support

Fresher’s or experienced with minimum qualification  any degree. Good communication Skill with fluency in Malayalam.

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